Frequently asked questions

General

What are your pricing models?

We provide competitive pricing while ensuring high-quality production. Our goal is to balance cost-efficiency with exceptional craftsmanship, maintaining profitability for clients.

What is your minimum order quantity (MOQ)?

MOQs are very based on jacket type and design complexity. However, we are flexible and can discuss customized solutions for new and existing clients. For a standard sweater, our MOQ is usually 1200 pieces per two colors. For high quality cashmere sweaters, MOQ is 500 pieces. Smaller order quantity may be subject to a surcharge.

How do you handle communication and updates throughout the production process?

We prioritize clear and frequent communication, providing regular updates and maintaining transparency to ensure client satisfaction.

What measures do you take to ensure the quality of jackets during production?

We implement stringent quality control processes at every stage of production, from fabric selection to final inspection. Our experiences ensure consistency and adherences to the highest standards.

How do you handle production delays and unforeseen issues?

With decades of experiences, we proactively identify potential challenges, pre-emptively and implement solutions before they escalate, ensuring timely delivery.

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